Order and Shipping / Handling Information at MexGrocer.com

Placing an order at MexGrocer.com

Ordering Made Easy Shopping at MexGrocer.com is quick and simple. Browse by category, search by brand, or use the search bar to find your favorite products. Just add items to your cart and proceed to checkout.

If a product is out of stock, the "Add to Cart" button will not appear.

That’s it—it’s that easy!

Prefer to Order by Phone?

No problem! Just give us a call at 1 (844) 639-4762—have your credit card ready, and we’ll be happy to assist you.

Our team is available Monday to Friday, 9am to 6pm PT.

If your order is shipping within the U.S. or to a military address, please see the details below.

Shipping & Handling Within the U.S.

We proudly ship across the U.S., including Hawaii (HI), Alaska (AK), Puerto Rico (PR), and APO/FPO addresses—as well as to Canada.

Get FREE SHIPPING on orders of $60 or more! Use promo code SHIP2ME4FREE at checkout in the Coupon Code section, then click “Apply.”

Only one coupon or reward may be used per transaction, discounts cannot be combined. Limit one code per customer per order. This offer is non-transferable and must be used at time of purchase. Not valid if sold or purchased. No cash or credit will be given. Free shipping offers are not valid for orders shipped to Hawaii (HI), Alaska (AK), Puerto Rico (PR), APO/FPO addresses, Canada or wholesale orders. Offer not valid on previous purchases.

	Mexgrocer offers fast delivery anywhere within the U.S. via Fedex, UPS and USPS.

We offer three shipping methods for your Mexican groceries, cooking utensils, and cookbooks: Ground, 2nd-Day Air, and Next Day Air. Ground shipping within California usually takes 1–2 business days.

In most other states, Ground shipping typically takes 2–5 business days.

You can view an estimated delivery date at View Estimated Shipping Date in pop up window found in each product.

For order shipping to Hawaii, Alaska, Puerto Rico or APO/FPO, we only offer USPS standard shipping and a PO box is required (check with your local Postmaster to verify before submitting an order).

Please consult our rates at checkout for Ground, Second Day Air or Next Day Air. The cost to ship your order will vary between the amount of goods you have in the shopping cart and the time it takes for us to carefully wrap those items so they will reach your desired destination securely. Shipping carrier costs (postage), materials and labor are most often subsidized by our company to keep them to the lowest possible so you can enjoy authentic Mexican food at your home. Thank you for your understanding.

Prices may vary on orders shipped to Hawaii, Alaska, Puerto Rico or APO/FPO. Due to the high levels of security in APO/FPO deliveries, some orders may take up to 2 to 6 weeks. Some APO orders arrive sooner, it just depends where you're stationed. Free shipping is not offered for order shipping to Hawaii, Alaska, Puerto Rico or APO/FPO.

ORDERING AND SHIPPING TO CANADA YES, WE ACCEPT ORDERS TO CANADA!

MexGrocer.com Now Ships to Canada! Enjoy authentic Mexican food delivered straight to your doorstep in Canada. Simply add your favorite items to your basket and click "Check Out" under the "View Basket" section at the top right of the page.

There is no minimum order required. During checkout, you’ll be asked to provide your shipping address and preferred credit card for payment. To avoid delays, please ensure that your billing and shipping addresses match. If they do not, we recommend using PayPal as your payment method.

To view shipping rates, please proceed to the checkout page.

Shipping to Canada For customers in Canada, we offer standard shipping via UPS and USPS (estimated delivery time: 6–10 business days) to most addresses. We recommend checking with your local post office to confirm delivery availability before placing your order.

CANADA TAX AND DUTY CHARGES

Customs law requires that all applicable Duties and Taxes must be paid for shipments entering Canada. By placing an order with MexGrocer.com, you agree to pay the duties and taxes charged by Customs at the time of delivery. Customs duty and Value-Added Tax (VAT) will be payable, as follows:

• Customs duty – Typically 20-30% of product price (based on product characteristics)
• Tax – Typically 6-16% of product price (based on province)

For further assistance in understanding and estimating taxes and duties, please visit Canada customs at www.ccra-adrc.gc.ca (Canada Revenue Agency) or www.cbsa-asfc.gc.ca (Canada Border Services Agency), or by calling 1-800-959-5525 from within Canada.